A UK based LSE listed company wanted to develop a core management team of change agents in order to accelerate the impact of their continuous improvement programme

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The organisation

An LSE listed UK provider of technology enabled business processing, technology and procurement services with a presence in 10 countries and delivering services globally with an annual turnover in excess of £500m.

Their needs

Our client wanted to train a core team of managers to Black Belt capability in a short time frame in order to strengthen their strategic Improvement Initiative and accelerate the pace of change in a competitive business environment.

How we helped

We tailored a bespoke training package for our client based on listening to the organisational business requirements, as well as the individual candidate profiles.

We delivered a focussed transfer of knowledge to our client’s core team which enabled them to make immediate impact in the acceleration of change.

Benefits achieved

Internalisation of advanced improvement techniques relevant to the service sector was achieved on conclusion of the development programme.


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