Global leader in industrial gases wanted to enhance their problem solving capability

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The client

We worked in partnership with a large consulting company at a major 100 year old world leader in supplies of industrial gases and services to various industries including medical, chemical and electronic manufacturers.

Their needs

The client requirement was to develop a group of senior employees throughout the world in advanced problem solving techniques who were then expected to apply these improvement techniques to improve processes and reduce defects.

How we helped

We provided workshops for the board of directors and senior management to agree the deployment strategy and then delivered six sigma black belt training and coaching to problem solving practitioners selected from plants in France, USA, Netherlands, Belgium, Singapore, Taiwan and Japan.  


Projects completed delivered a 26 fold return on investment on subjects including:

  • Reducing incidence of exceeding gas cylinder expiry dates

  • Reducing accounts receivable collection periods

  • Reducing defects on special gas certificates

  • Reducing downtime on nitrogen plants

  • Reducing % of orders not meeting delivery dates

  • Reduce incidence of analytical laboratory unreimbursed overtime


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