Leading manufacturer of commercial aircraft required a rapid response system to implement effective change

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The company

The company is one of the world's leading manufacturers of commercial aircraft. It employs over 52,000 staff worldwide and has a turnover over £60 billion.

Their needs

The company wanted to respond to rapid changes in the aerospace industry. In an environment of increasing product and price competition there was a need to meet higher customer reliability and availability expectations. Aerospace customers also sought aircraft which are cheaper to buy and operate. Consequently they decided to apply a company-wide structured approach to business improvement.

Our contribution

We delivered training of their customised in-house improvement methodology in French, German and English to over 160 staff across sites in France, Germany and UK.


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