Paloma Consulting worked with a $30billion global market leader in automotive systems which was recently named by Forbes magazine as one of the best managed big companies in the United States and by Fortune magazine as the most admired company in motor vehicle and parts sector.

Initially we trained and certified 90 Black Belts from UK, France, Czech Republic and Italy in their local language. We helped the HQ internal deployment team to develop a rigorous Six Sigma training strategy which aligned with business objectives. 

We participated in the selection process and trained the first wave of Master Black Belts.  Thereafter a robust process was put in place for mentoring practitioners and projects whilst we mentored the Master Black Belts and certified every practitioner in 75 plants.

RESULT: 265 training projects were completed, delivering a 114 fold return on investment on subjects including:

Financial Services Deployment

Paloma Consulting worked with a large public financial services company which specialised in life and pensions. We advised the internal deployment team in developing a Lean Six Sigma training strategy which aligned with the group's business objectives. 

6 waves of 4 week Lean Six Sigma training were conducted for practitioners. We developed a project tracking system, benefits capture and audit mechanisms. We also introduced mentoring systems, formal project review processes, and bespoke training material geared to the specifics of the industry.

We applied rigorous certification criteria for Green Belts, Black Belts and Master Black Belts. Mentors were identified from the ranks of certified Black Belts that we had trained to receive further support and training.  These mentors then attended our Master Black Belt training and subsequently led further internal training, including 8 waves of Yellow Belt Six Sigma training for project team members.

As part of Master Black Belt certification, project managers restructured Customer Services by merging call centre operations with supporting back office operations to meet customer needs. Processes such as premium collections, policy servicing and payments on maturity, death and surrender were now dealt with by a single operator on first contact.

RESULT: 140 training projects were completed, delivering a 29 fold return on investment, on subjects including:

Paloma Consulting led a deployment of Advanced Problem Solving for an iconic global motorcycle manufacturer.  We provided initial advice on candidate selection, certification and project review guidelines, project tracking and reporting processes, as well as delivering training and guidance for training participants through to project completion.

We conducted 10 waves of Green Belt and 5 waves of Black Belt Six Sigma training and worked with the project Champions. In addition, Lean Six Sigma Foundation training and Train-the-Trainer classes were developed and delivered to front line supervisory staff.

RESULT:  Training projects delivered a 22 fold return on investment, on subjects including:

Paloma Consulting worked with a $900M global company which markets starch based solutions for food, feed, paper, building, textiles and adhesives industries.

We led 9 waves of Green Belt, Black Belt and Champion Lean Six Sigma training and provided further training for their internal Master Black Belts.  We also provided on-site project reviews, deployment advice and project selection workshops. 

RESULT: Training projects were completed providing a 15 fold return on investment, on subjects including:

Retail Deployment

Paloma Consulting conducted a ‘diagnostic’ exercise and supported the deployment of Lean Six Sigma training for a leading home shopping group with 24,000 employees.

This group embarked upon a long term business improvement programme, designed to transform the way the company treated its customers, and its approach to tackling process improvement and performance. The group decided to base its approach on the Lean Six Sigma methodology, focusing on the customer to generate cultural change.

The approach centred around a customised training course providing skills to Black Belt standard, with the Six Sigma training spread over 4 months and including 1 to 1 mentoring sessions by Paloma. We provided formal certification to rigorous standards for technical competency and delivery of projects during the training.

Over 160 practitioners completed the Lean Six Sigma training in 11 waves spread over approx 2 years. Additionally we led 2 day ‘Foundation’ Training, and facilitated Executive sessions which greatly increased the leadership’s understanding of how to leverage the capability for results.

RESULT: Training projects delivered a 12 fold return on investment, on subjects including:

Paloma Consulting led the Lean Six Sigma training deployment for the world's leading advanced structural materials company, a global enterprise with one billion dollars in annual sales. This company's products are used in construction of virtually every flying machine in the Western World and in high end sports applications from skis to golf and tennis equipment.

RESULT: Training projects provided a 10 fold return on investment, on subjects including:

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• Feed creel capacity

• Single fibre tensile strength

• üFibre tow tension and modulus

• üIncreasing storage capacity

Paloma Consulting worked with a $9billion global gas company in USA, Europe and Asia. We helped the internal deployment teams to develop their Six Sigma training strategy which aligned projects with business plans. 

We trained Champions and Black Belts from around the world.

RESULT: Training projects provided a 22 fold return on investment, on subjects including:

• Nitrogen generator downtime

• Special gas certificate defects

• Exceeding gas cylinder expiry date

• Gas cylinder delivery cycle time

A large utility company engaged Paloma Consulting to provide Six Sigma training to project managers at a regional sludge treatment plant which had been experiencing operational difficulties with down time, high levels of variability in output from its production lines and spiralling costs. 

Projects completed in this phase had a significant impact on the operation of the plant, achieving standardisation of operating practice between the lines and delivering significant reductions in process variation, downtime and operating costs. 

The impact of the improvements encouraged the management team to extend the application of Six Sigma beyond the manufacturing environment.  Additional projects were identified in  work management processes for water distribution and treatment assets. Significant savings and improvements in customer service were delivered by a number of the projects.

RESULT: Training projects delivered a 7 fold return on investment, on subjects including:

• Improving work scheduling

• Improving dry solid content

• Improving diagnostic information

• Reducing job sheet defects

• Reducing call centre referrals

Electronics Deployment

A global industrial automation and controls group engaged Paloma Consulting to provide a Lean Six Sigma deployment in North America and Europe.  10 Lean Six Sigma courses of Black Belts were trained together with their associated project Champions.

RESULT: Training projects alone delivered a 30 fold return on investment, on subjects including:

• Reducing soldering defects

• Reducing surface mount component defects

• Overall Equipment Effectiveness

• Reducing assembly rework

• Reducing surface mount assembly cycle time

• Reduce cost of photo etching

Paloma Consulting worked with an $800M premier supplier of power transmission components, drives and conveying equipment in their US, Brazilian and European plants. We led 7 Lean Six Sigma courses of Champions and 100 Black Belts. 

We developed a web based project tracking system and bespoke training material which was used by the Black Belts to train and mentor several waves of Green Belts.

We provided Six Sigma training their Master Black Belts and design community to deliver a range of new products using DFSS techniques.

RESULT: 100 training projects were completed providing a 43 fold return on investment, on subjects including: